General Description of the Programme Backgroun
GOAL is an international humanitarian organisation has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to local water units, as well as a comprehensive emergency support programme to recently displaced households. GOAL Syria programme has support offices in Turkey and Jordan.
General Description of the Role
The Monitoring, Evaluation and Learning (MEL) department consists of approximately 60 staff based inside Syria with remote management from Antakya in Turkey and Amman in Jordan. The MEL team is responsible for conducting assessments, baselines/endlines, evaluations, routine project monitoring and beneficiary verification. GOAL also supports monitoring of partner implemented programmes and works closely with third party monitors.
Responsibilities
The MEL Coordinator will provide leadership and technical expertise to ensure that GOAL’s MEL system is implemented effectively. S/he will be the focal point in the programme for all aspects of MEL. A key part of the role will be capacity building and remote support to the MEL team inside Syria, as well as for GOAL’s partner organisations. Advocating for accountable programmes will be key to this role which should ensure evidence-based programming and donor compliance in a remote management context.
Leadership and Management
Oversee the activities of GOAL’s MEL team in Syria, which includes GOAL-direct M&E, shopping monitoring, and re-verification and partner monitoring, providing technical support and oversight.
Provide leadership within the Programmes team overall on issues of programme quality, monitoring and learning.
Support the development of job descriptions, management structures and performance management, alongside the Field MEL Coordinator based in Syria.
Oversee the MEL budget, ensuring appropriate grant budgets are developed and spending is in line with those budgets.
Provide capacity building, technical support and training to the MEL team based in Syria as well as the Programmes team and GOAL’s local partners on all areas of MEL
Manage the relationship with external evaluators and third party monitors, those monitoring both GOAL and Partners’ programmes.
Support to Program Quality
Maintain and update the M&E Framework for the country programme, bringing together tools and outlining systems. Develop new tools as required.
Feed into the overall programme strategy, providing data and analysis as required for strategic purposes and new programme design, including proposal development
Develop or update M&E plans, and ensure that routine project monitoring take place on time.
Coordinate, supervise and review all assessments, evaluations and research
Ensure that all grant proposals and reporting includes solid M&E components and work with the Programmes team to develop appropriate results frameworks, logframes and indicators.
Be an advocate for learning in the programme, ensuring that learning is captured and shared effectively.
A primary Degree in any of the following: Social Sciences, Development Studies or relevant discipline
A minimum of three (3) years’ experience with M&E or Accountability activities for humanitarian programming.
Strong knowledge of and demonstrated practical experience of M&E methodology (particularly appropriate quantitative and qualitative/participatory research methods), data analysis and report writing. Experience with cash-based programme M&E strongly preferred.
Demonstrated experience with staff management; experience with distance/remote management a plus
Proven capacity to build the M&E skills of colleagues, partners and community members.
Confident presentation and facilitation skills, proven record in provision of trainings a plus
Advanced skills with MS Office (particularly Excel). Knowledge of statistical software packages, such as MS Access, SPSS, Stata and/or R preferred.
Understanding of database design, SQL, or C# desirable
Ability to under pressure, with minimum supervision.
Knowledge of Sphere and Core Humanitarian Standards.
Excellent oral and written (English) communication skills
Oral and written (Arabic) communication skills a distinct advantage
This role will be based in Amman, Jordan, and includes occasional travel to GOAL’s Turkey office in Antakya. The package for this role includes a competitive salary, shared accommodation or rental allowance, health and travel insurance and 20 days annual leave. Additional benefits are available after 12 months of service.
